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Privacy Policy

handshake representing privacy policy agreement for our website

Last updated: September 5, 2024

Welcome to Eco-Building Products. We respect your privacy and are committed to protecting your personal data when using our website. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

What Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

    How We Use Your Data

    We use your personal data for various purposes, including:

    • To provide and manage your account
    • To process and deliver your orders
    • To manage our relationship with you
    • To improve our website, products, and services
    • To recommend products that may interest you
    • To deliver relevant website content and advertisements

    Use of Cookies

    Like many websites, we use cookies on our website. Our website uses cookies to distinguish you from other users and to enhance your experience. A cookie is a small file of letters and numbers that we store on your browser or your device if you agree.

    We use the following types of cookies:

    • Essential Cookies: These are necessary for the website to function properly and cannot be switched off.
    • Analytical/Performance Cookies: These help us understand how visitors use our site, allowing us to improve its functionality.
    • Functionality Cookies: These remember choices you make to improve your experience.
    • Targeting Cookies: These cookies record your visit to our website, the pages you've visited, and the links you've followed. We use this information to make our website and the advertising displayed more relevant to your interests.

    For specific information about the cookies that we use to power our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to power and improve our website and our services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the content on our website (in our legitimate interests to administer, improve, and optimize our website). We may also permit third parties and service providers to use cookies on our website to better tailor the services, products, and advertising on our website and other websites.

    Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and may cause some of the services and capabilities, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

    Please note that while your browser may allow you to transmit a “do not track” signal, like many websites, our site is not designed to respond to such signals. To learn more about “do not track” signals, you can visit http://www.allaboutdnt.com/.

    We have a pop-up banner that displays your option to accept cookies when using our website; however, some pop-up blocking software may prevent the banner from showing.

    Third-Party Websites, Links, and Cookies

    Some of the advertising platforms we use may use cookies and web beacons on our site. These third-party ad servers or ad networks use technology to send advertisements directly to your browser. They automatically receive your IP address when this occurs.

    Our website may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

    Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

    Marketing

    We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can opt out of marketing communications at any time by contacting us or using the 'unsubscribe' link in any marketing message sent to you.

    Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

    Your Legal Rights

    Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

    • Request access to your personal data
    • Request correction of your personal data
    • Request erasure of your personal data
    • Object to processing of your personal data
    • Request restriction of processing your personal data
    • Request transfer of your personal data
    • Right to withdraw consent

    Changes to This Privacy Policy

    We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

    Compliants

    If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

    Contact Us

    If you have any questions about this privacy policy or our privacy practices, please contact us at:

    Eco-Building Products
    PO Box 2155 Frankfort, Michigan 49635, United States
    Phone: (231) 399-0700
    Email: Sales@Eco-BuildingProducts.Com

    Or, visit our Contact Us page for inquiries.