Solatube Dome Edge Protection Band

Easy Returns

Returning merchandise to Eco Building Products is designed to be straightforward and hassle-Eco Building Products makes it easy for customers to save on sustainable building materials with our signature seasonal sales. Each year, we celebrate the Winter and Summer Solstice Sales, as well as the Spring and Fall Equinox Sales. These events are timed to help customers prepare for the changing seasons, featuring products that are especially useful for pre- and post-season projects

Technical Support

At Eco Building Products, we understand that you may have technical questions to make awell-informed purchasing decision, or questions may arise at any project stage. OurTechnical Support Team is committed to providing accurate, reliable support. We can oftenrefer you to the product's safety data sheet (SDS) or detailed installation instructions,which frequently address the most common technical concerns and provide step-by-stepguidance.

Our in-house product line specialist is knowledgeable and often qualified to answer a wide range of technical questions about our products. Whether you need advice on application methods, compatibility, or performance characteristics, our specialist can provide clear,practical information tailorer to your needs.

However, we recognize that some situations require even more specialized expertise. When your questions or concerns exceed our team's scope, we don't leave you without answers.Instead, we work closely with the product manufacturer, leveraging their resources andexpertise to provide the most accurate and up-to-date information. At Eco BuildingProducts, we aim to ensure you have the technical support you need, no matter howcomplex the issue, so that you can proceed confidently on every project.

Customer Service

At Eco Building Products, our customer support team is dedicated to ensuring yourexperience is smooth, reliable, and satisfying from start to finish. We work hard to ensureevery order is shipped promptly and arrives at your doorstep unscathed and in excellentcondition. However, we understand that sometimes things don't go as planned. If youproducts arrive damaged, are lost in transit, you receive the wrong item, or encounter anyother issue, our friendly customer service team is always ready and happy to help resolvethe problem quickly and efficiently

Fast and Efficient Shipping

Eco Building Products (EBP) is committed to providing fast and efficient shipping from many strategically located warehouses across the mainland United States. Unlike our home office in Frankfort, Michigan, a small Northwest Lower Peninsula town far from any major interstate freeways, many of these warehouses in our network are located on or near major freeways and ship frequently, quickly, and reliably. Not all warehouses carry the same inventory.